1. Introduction

Raha Culture ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and our website.

2. Information We Collect

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our App and services
• Processing transactions and sending related information
• Sending promotional communications (with your consent)
• Responding to your inquiries and providing customer support
• Personalizing your experience
• Analytics and improvement of our services
• Compliance with legal obligations
• Detecting and preventing fraud and security issues

4. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our App and conducting our business.
• Business Transfers: Your information may be transferred in connection with a merger, bankruptcy, or sale of assets.
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
• With Your Consent: We may share information when you provide explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You can request deletion of your data at any time by contacting us, subject to certain legal obligations.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: The right to access the personal information we hold about you
• Correction: The right to correct inaccurate or incomplete information
• Deletion: The right to request deletion of your information
• Portability: The right to receive your data in a portable format
• Opt-Out: The right to opt out of marketing communications

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our App and website. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

9. Third-Party Links

Our App and website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our App and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.

11. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). We process your information based on:

• Your consent
• Performance of our contract with you
• Compliance with legal obligations
• Our legitimate interests

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the App following the posting of changes constitutes your acceptance of the updated Privacy Policy.